Q: Is there a Volunteer Registration Deadline?
A: The deadline is March 15th to be guaranteed a volunteer position and your size uniform. However, we will continue to take volunteer registration until the end of April on an as needed/uniform availability basis.
Q: How many shifts do I need to volunteer for during the tournament?
A: All volunteers are required to work a minimum of 3 shifts over the course of the tournament. Shifts are approximately 4-6 hours long. Depending on the committee, there are generally 2 shifts available per day.
Q: Is there a minimum age requirement to volunteer?
A: Yes, you must be 18 years or older to volunteer. However, juniors ages 13-17 can sign up to be a Junior Volunteer and serve as a Standard Bearer. To serve on the Transportation Committee, you must be at least 25 years-old.
Q: Is there a fee to volunteer?
A: Yes, all volunteers are required to purchase the $70 Volunteer Uniform Package upon registration. The package fee subsidizes the cost of the volunteer uniform and other package items, and thereby supports the tournament's endeavor to generate more funds to donate and distribute to local charities, including Children’s of Alabama, the primary beneficiary of the tournament. There is no registration fee for Junior Volunteers, however, and they will receive a t-shirt and ballcap to wear while volunteering as standard bearers.
Q: What is included in the 2019 Standard Volunteer Uniform Package?
A: See our Volunteer Uniform page for details
Q: What does the Volunteer Uniform look like?
A: Click here to view the 2019 Volunteer Uniform photos.
Q: How do I get my volunteer package?
A: Complimentary tickets and parking passes will be available for you to download from your volunteer account by mid-April. Uniforms & the rest of the items in the volunteer package can be picked up at one of several uniform distributions that will take place on several dates at various times and locations during March & April - DAYS/TIMES/LOCATIONS TBA. If you live out of town, you will be able to pick up your uniform and credential at the tournament. *Greystone Members will be able to pick up their packages at the Clubhouse beginning in late March.
Q: Where is Volunteer Parking during the tournament?
A: Tentative Volunteers will park at Lot A. Volunteers will need to log into their online profile to download and print their Lot A parking passes. Monday - Saturday Lot A is located at The Church at Brook Hills, 3145 Brook Highland Pkwy, Birmingham, AL 35242. Please note that Lot A changes locations for Sunday, and will be located at 300 Corporate Pkwy, Birmingham, AL 35242, across Hwy 280 from Greystone. You will then take a short, air conditioned shuttle ride from Lot A to the golf course, and will be dropped off right next to Volunteer Headquarters. The shuttle will bring you back to Lot A after your shift is complete.
Q: Do Volunteers receive a round of golf for volunteering?
A: Yes! All volunteers that purchase the Volunteer Uniform Package and work a minimum of 3 shifts, will receive a complimentary round of golf on the Legacy or Founders Course (choice) of Greystone Golf & Country Club during a Volunteer Play Day. The required $25 cart rental fee is not included. 2019 Volunteer Play Day Dates: July 2nd, October 2nd, or October 31st
Q: When will we receive our uniforms?
A:If you register by: April 15th you may pick up your volunteer package at one of our NUMEROUS uniform distribution dates/locations (TBA)
If you register after April 15th (or are unable to pick up at one of the uniform distribution dates), you can pick it up at Volunteer Headquarters when you check in for your first shift.
*Greystone Members will be able to pick up their packages at the Clubhouse at their convenience, starting on (date TBA)
Q: What do I do if my uniform does not fit?
A: Volunteers will have the opportunity to exchange their uniform for another size in Volunteer Headquarters during the tournament, on an as available basis ONLY, and ONLY if the tags are still on the shirt.
Q: What do I wear with my uniform?
A: We ask that all volunteers wear khaki bottoms. Men can wear khaki pants or shorts. Ladies can wear khaki capris, pants, or knee length shorts or skorts. No jeans or cargo-style shorts. Tournament hats only, please.
Q: Do I need to be a golfer or have golf knowledge to volunteer?
A: No you do not! We have several different committees to choose from that do not require any golf knowledge. Training is provided for all committees.
Q: Are there any committees available that will be indoors?
A: Yes; Communications, Transportation, and Volunteer Headquarters are all indoors.
Q: How do I know my committee assignment?
A: Once you've completed your online registration and your payment has been processed, you will receive an email confirming your selection as a volunteer. Shortly after, you will receive another email confirming your committee assignment, based on the preferences you selected when registering. Committee assignments are available on a first come, first serve basis and are subject to change.
Q: How do I know my schedule? And when will I receive my schedule?
A: After you select your availability online, your Chairman will then make the committee schedule and you can check your online profile for your personal schedule. Schedules will be available for viewing in no later than April 23rd, 2019. You will also be able to find your chairmans contact information for your committee by logging into your volunteer account, should you need to reach out with any issues or questions.
Q: Can I be scheduled (shift assignments) at the same time as my spouse, friend, etc.?
A: We will make every effort to accommodate your scheduling requests if you both are signed up for the SAME committee. Make sure to list your request on your registration form, and select similar availability to the person you wish to work with during the tournament.
Q: If I am no longer able to volunteer, can I receive a refund?
A: Refunds can be given up to March 1, 2019. No exceptions can be made.
Q: What is the tournament format?
A: Subject to change: Threesomes, all off of #1 beginning at 8am. Thursday-Sunday.
Q: Can I watch golf when I am not working?
A: Yes, your credential is valid for the entire week and we encourage you to do so. On days that you are working as a volunteer, before or after your shift, you are welcome to watch golf as a spectator. If you would like to access the event on a day prior to your first scheduled shift, you may still park in Lot A, take the volunteer shuttle to Volunteer Headquarters, and go in there to pick up your credential. This credential can be used all week for access. We ask that you only wear your volunteer shirt at the tournament while on shift.
Q: When is Volunteer Training?
A: Volunteer Training for Marshals, Roving Marshals and Flying Squad only will be in person - date is TBA. Volunteer Training for Walking Scorers will typically be on the Saturday prior to the tournament at Greystone - this will be confirmed at a later date. No other committees will have advanced training, rather your committee chairmen will ask you to arrive early enough to provide adequate training for you.
If you have any additional questions, please contact Carly Woods at 205-262-2818 or [email protected].
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